1. Introduction

SevaPe ("we", "our", "platform") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.

2. Information we collect

We may collect personal and non-personal information when you register or use our services, including:

• Name and gender.
• Mobile Number.
• Aadhar Number.
• Work Department and Service Area.
• Photograph.
• Address Proof and identity proof documents.

• Name and gender.
• Address.
• Mobile Number.

• Device Information.
• IP Address.
• Browser Type.

3. How we use your information

Your information is used to provide and improve our services, including:

• Creating and managing your account.
• Verify provider account.
• Connect seekers with providers.
• Improve platform functionality.
• Communicate important updates.
• Enhancing security and preventing fraud.

4. Aadhar and Sensitive Data

Providers may be required to submit Aadhaar and identification documents for verification purposes. Such information is treated as sensitive personal data and is stored securely with restricted access.

5. Data Sharing

We do not sell your personal information. However, we may share data with:

• With other users when necessary for service connection (e.g., contact details).
• Legal authorities if required by law or regulation.
• To protect rights, safety, or prevent fraud.

6. Data security

We implement appropriate technical and organizational measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

8. Your rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• Accessing or correcting your information.
• Requesting deletion of your data.
• Withdrawing consent for processing.

9. Cookies & tracking technologies

We may use cookies and similar technologies to enhance user experience, analyze traffic, and remember preferences.

10. Third party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Children's Privacy

Our services are intended only for individuals aged 18 and above. We do not knowingly collect data from minors.

12. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Last updated" date. Continued use of the platform means you accept the revised policy.

13. Contact us

If you have any questions about this Privacy Policy or your data, please contact us:

Email: contact@sevape.in
Platform: SevaPe